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Customer Satisfaction assessment (Mod. 097-rev.2)


    Please kindly rate your satisfaction with our company in following attributes

    1 = Very dissatisfied | 2 = Dissatisfied | 3 = Neither dissatisfied nor satisfied | 4 = Satisfied | 5 = Very satisfied

    1. Timely response to inquiries

    12345

    2. Design solution and technical assistance based on your technical requirements

    12345

    3. Range of technical and economic data in our price offer

    12345

    4. Timing to get order confirmation

    12345

    5. Attainability of our sales department

    12345

    6. Sales department approach and support pre- & after sales

    12345

    7. Our standard delivery time

    12345

    8. Your delivery dates expectation fulfillment – matching

    12345

    9. Timely notification of delivery delays (if any)

    12345

    10 Transport service via our forwarder (if any)

    12345

    11. Packing method

    12345

    12. Product quality

    12345

    13. Complaints solving

    12345

    14. Product quality in comparison with our competitors

    12345

    15. Is our company your exclusive supplier of the product we sell you?

    YesNo

    16. Do you plan buying our products in future?

    YesNo

    17. Do you miss any product in our company product range that you can’t find in our website?

    18. Any suggestion to improve our service

    Information pursuant to Art. 13 of Regulation (EU) 2016/679

    All personal data are processed within the normal course of business of TRE "C" S.r.l. and EVERWATT S.r.l. only for administrative-accounting and commercial purposes. Without any preliminary processing or communication of data having a compulsory nature for the described purposes, it won’t be possible to provide anyone partial or full services and/or products required. The data may be divulgated to third parties – either companies or natural persons - who carry out activities strictly connected and instrumental to the own company business relationship management and will be retained for a maximum duration of 10 years and/or until the conclusion of the contractual relationship. The Data Controller is TRE "C" S.r.l. and/or EVERWATT S.r.l.

    I read and accept personal data treatment accoding to Decree n. 196/03 and Ue Regulation 2016/679 (GDPR)